IT Services

Backup and Fault Tolerant Systems

Having backup and fault tolerant systems are critical to any business whose main operation is centralized through a computer system. At Hi-Tech Home, we can help you manage your backups and setup a fault tolerant system so if a primary component fails the secondary component will take over in a process that is seamless to the application running on the server.

Data Storage and Management

Hi-Tech Home can manage, store, backup and restore your data so all of your information and data is compiled in your organization. Data management will cut back on errors and problem areas so your data storage management is more sound and efficient.

Disaster Recovery

Every company should be prepared with a disaster recovery plan. Hi-Tech Home can help your company be prepared in the event of a natural or human-induced disaster. Disaster recovery focuses on the technology systems that support business function. With a disaster recovery plan in place, your company will be able to obtain business function in the midst of a disruptive event.

Email and Groupware

Hi-Tech Home can equip your business with electronic mail and groupware. Electronic mail, also known as e-mail, is a method of exchanging digital messages across the Internet or other computer networks. Groupware is a collaborative software that integrates work on a single project by several concurrent users at separated workstations.

Internet and Intranet Consulting

Hi-Tech Home offers Internet and Intranet Consulting. Whether it is for developing a company website or a company’s intranet, Hi-Tech Home can provide the support and assistance needed.

Internet Monitoring and Filtering

Hi-Tech Home can set up a monitoring and filtering system to disable downloads and access to websites that deem inappropriate to your company. Unauthorized downloads that do not meet the data policies can slow down or immobilize the network.

LAN/WAN Connectivity

Hi-Tech Home can set up your company’s Local Area Network or Wide Area Network. Local Area Network (LAN) is a computer network that connects computers and devices in a limited geographical area such as a home, school, computer laboratory or office building. Wide Area Network (WAN) is a computer network that covers a broad area. Wide Area Networks are used to connect local area networks and other types of networks together, so that users and computers in one location can communicate with users and computers in other locations.

Mac Support

At Hi-Tech Home we are highly educated on Mac products and can give on or off site technical support on any problem that may arise at your place of business.

Network Installation and Service

With Hi-Tech Home’s installation knowledge we are able to add new equipment to your network, and you can have the assurance to know that the installation will be done correctly and with minimal disruption to your business.

Network Planning and Design

There are five layers of planning to a traditional network planning methodology: business planning, long-term and medium-term network planning, IT asset sourcing, and operations and maintenance. Hi-Tech Home uses these five items as building blocks to design a network that fits your company’s needs and goals.

Network Security and Firewalls

A firewall is a very important function of a company’s overall computer network. At Hi-Tech Home we take the unauthorized and authorized access to your company’s computer network very seriously. Based upon a set of rules and other criteria, Hi-Tech Home can configure a device or devices to permit or deny network transmissions.

On-Site/Off-Site Support

This is technical support for companies that need any type of assistance with the technology in their place of business. On-site support would be where an associate from Hi-Tech Home would troubleshoot the problem and find a resolution at the place of business. Off-Site support is where an associate from Hi-Tech Home would be able to assist the company from a site different than the site of business.

Remote Access

This feature that Hi-Tech Home offers is the ability to access your computers from a remote location. Through various different avenues, Hi-Tech Home can set up your business to be accessed from anywhere at any time.

Virus Protection and Malware Removal

Hi-Tech Home can setup and structure a plan to protect your network from viruses and malware. We use the most updated applications that can thoroughly remove even the most advanced malware and spyware.